Frequently Asked Questions
Everything you need to know about playing and winning.
01. Gameplay
How many overs are in a Crickzo match?
Every standard match is a high-intensity 3-over challenge designed to be played in under 3 minutes.
Can I play more than once a day?
Yes! You can play multiple sessions daily to improve your score and climb the leaderboard. Your highest score of the cycle will be used for ranking.
02. Rewards & Prizes
What are the different prize tiers?
Crickzo operates on a skill-based reward system. Your final position at the end of the 168-hour tournament cycle determines your prize. Always check the live leaderboard inside the app to see your current standing and the specific rewards for the active cycle.
Exclusive gear from our Title Sponsor
High-value vouchers or gift boxes
Curated brand discount codes
Check the Rewards section in-game for today's dynamic offers
* Note: Rewards are purely performance-based. If two players have the same score, the player who achieved it first ranks higher.
How do I claim my physical reward?
If you finish in the Top 3, our team will contact you via your registered email/phone to verify your identity and collect shipping details.
03. Fair Play
How do you prevent cheating?
We use automated anti-cheat systems to detect bots and scripts. Any score that shows non-human patterns is automatically flagged for manual review.
Is the game free to play?
Absolutely. Crickzo is 100% free. We never ask for money to play or to claim prizes. Beware of scammers pretending to be Crickzo support.